Journey workspace

Welcome series

A thoughtful first connection, with eligibility built in.

WELCOME SERIES / FLOW5 steps · sample graph

YES · ELIGIBLE

NO · SUPPRESSED

Step configuration04 / 05

Welcome email

Send a message

Personalize the welcome message using approved content and locale fallback.

Message templateOpen message library ↗

Eligibility before delivery

Cool-off, deposit limits and self-exclusion remain visible.

Concierge autonomyProposed control

Generated changes wait for an operator review.